Precious Metal House · Est. MMXX

Privacy Notice

AURUM Atelier respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard personal information when you visit our website or communicate with us. This policy applies to all visitors, clients, and users of our website and services.

1. Data Controller

The data controller responsible for the processing of personal data is AURUM Atelier, Switzerland. Email: info@stage.aurumatelier.ch

2. Personal Data We Collect

We may collect and process contact information (name, email address, telephone number), communication data (messages sent through email or contact forms, commission requests or inquiries), technical data (IP address, browser type, device information, website usage information), and order or commission data (information related to commissioned objects and payment information handled through secure payment providers).

3. Purpose of Data Processing

Personal data is collected and processed for the following purposes: responding to inquiries and commission requests, managing client communications, processing orders and commissions, improving website functionality, maintaining website security, and complying with legal obligations. We process personal data only where necessary and proportionate.

4. Legal Basis for Processing

For users located in the European Union, personal data is processed based on consent provided by the user, performance of a contract, legitimate business interests, and compliance with legal obligations.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. Communication data may be retained for record keeping, customer service, and legal compliance.

6. Data Sharing

AURUM does not sell or trade personal data. Personal data may be shared with trusted third parties only where necessary, including payment processors, hosting providers, logistics or shipping providers, and legal or regulatory authorities where required by law. All service providers are required to maintain appropriate data protection standards.

7. International Data Transfers

Where personal data is transferred outside Switzerland or the European Economic Area, appropriate safeguards will be implemented to ensure adequate data protection.

8. Data Security

AURUM implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Despite these measures, no internet transmission can be guaranteed to be completely secure.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website usage. Users may control cookie preferences through their browser settings.

10. User Rights

Users may have the following rights under applicable data protection laws: the right to access personal data, the right to request correction of inaccurate data, the right to request deletion of personal data, the right to restrict processing, the right to object to data processing, and the right to data portability. Requests may be sent to: info@stage.aurumatelier.ch

11. Changes to this Privacy Notice

AURUM reserves the right to update this Privacy Notice where necessary to reflect legal or operational changes. Updated versions will be published on this page.

12. Contact

For questions regarding this Privacy Notice or the processing of personal data, please contact: info@stage.aurumatelier.ch