Payment Policy

Private commissions follow a structured payment process. A consultation and concept evaluation fee may be required prior to initiating the design phase. This fee covers the initial review, consultation, and feasibility assessment. Consultation fees are non-refundable.

Following the consultation phase, concept design and technical development may proceed. Design and development services are considered part of the commission process and are generally included in the overall project.

Production of the commissioned object begins only after final design approval by the client and full payment of the production invoice. This ensures that precious metals and production resources can be allocated for the project.

Precious metals are priced according to international market rates at the time of production. Final material costs are determined based on verified metal weight, metal purity, and fabrication requirements. The final price will be communicated prior to production.

Unless otherwise agreed, invoices are issued in EUR or CHF. Clients are responsible for any bank transfer fees, currency conversion costs, or intermediary banking charges.

Invoices are generally payable within 7 days of issuance unless otherwise stated. Production schedules may depend on timely receipt of payment.

AURUM Atelier reserves the right to suspend design, production, or delivery if payment obligations are not fulfilled.

Ownership of commissioned objects transfers to the client only after full payment has been received.